FREE Driving Instructor Franchise




Terms And Conditions


BOOK2PASS Terms and Conditions:


Welcome to BOOK2PASS, your trusted driving school for quality driving lessons. We want to ensure that you have a smooth and enjoyable experience with us. Please take a moment to review our terms and conditions.

  1. Booking Lessons:

    • Our driving instructors are self-employed franchisees, and you will need to coordinate directly with them for lesson arrangements.
    • You and your instructor will agree on the timing, location, and duration of each lesson.
    • Payment for tuition can be made in cash or through bank transfer directly to the instructor.
    • On your first lesson, please present a valid provisional licence to your instructor.


  1. Cancellation Policy:

    • If you need to cancel a lesson or test appointment, please provide a minimum of 48 hours notice directly to your instructor.
    • Lessons or test appointments cancelled with less than 48 hours notice will require full payment.
    • Payment should be made at the time of booking lesson slots.


  1. Disputes and Refunds:

    • In case of a dispute regarding a refund, we will assist you in communicating with your instructor to reach a resolution.
    • If a satisfactory resolution cannot be achieved, we may suggest reporting and making a claim against your allocated instructor through Money Claim Online or DVSA.


  1. Modifying Lesson Slots:

    • To modify the date or time of your lesson, please notify your instructor with a minimum of 48 hours notice.


  1. Accompanying Guests:

    • It is generally not permitted for friends or family to accompany you during driving lessons.
    • However, allowances may be made at the discretion of the instructor.


  1. Conduct during Lessons:

    • It is essential that you attend lessons without being under the influence of alcohol or drugs.
    • You are responsible for the instructor’s vehicle during your practical driving test, not the examiner.


  1. Accidents and Liability:

    • In the event of a road traffic accident during a lesson, you may be liable for fines and insurance excess up to £250.
    • Changing pick-up or drop-off points without 48 hours notice may result in a reduced lesson duration.


  1. Late Arrival and Missed Time:

    • If you are late for a lesson, the lesson will still finish at the arranged time.
    • Missed time cannot be rescheduled, and the lesson price will remain unchanged.


  1. Test Bookings:

    • If your test is booked outside your local area or with short notice, there may be an additional charge for the test fee.
    • All personal information provided to BOOK2PASS is strictly confidential and used solely for delivering the intended services.


  1. Car Hire for Practical Test:

    • To secure your booking of an instructor’s car for the practical driving test, payment is crucial.
    • Your car hire reservation will only be confirmed once payment is completed.
    • The driving instructor has the right to withhold the use of the driving school car if they believe the chances of passing the test are unrealistic.


  1. Instructor Unavailability and Test Cancellations:

    • If your driving instructor’s car is unavailable on the day of the practical test due to illness or mechanical failure, you will receive a full refund of the car hiring fees.
    • However, if the test is cancelled by DVSA due to strike action, bad weather conditions, or staff sickness, you will still be responsible for the car hiring test fee.
    • A 48-hour notice period is required for cancellation in such cases, and payment will be necessary.


We value your privacy and comply with the Data Protection Act (1998). Occasionally, we may need to share your information with third parties to provide you with the requested services. For more information, please refer to our Privacy Policy.

We hope these terms and conditions help clarify our working relationship. If you have any further questions or concerns, please don’t hesitate to contact us. Safe driving!